Privacy Policy

Effective Date: February 1st, 2026

Last Updated: February 1st, 2026

Introduction

Welcome to Piggly Wiggly Bahamas (“we,” “us,” “our,” or “Piggly Wiggly Bahamas”). We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website at www.pigglywigglybahamas.com, use our services, or interact with us through various channels.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

1. Information We Collect

We collect various types of personal information to provide you with exceptional tour services and enhance your experience with Piggly Wiggly Bahamas.

1.1 Personal Information You Provide

When you interact with us, we may collect:

Contact Information: Name, email address, phone number, mailing address
Booking Details: Tour dates, destination preferences, number of participants, special requests, dietary requirements
Payment Information: Credit card details, billing address, and other payment-related information (processed securely through third-party payment processors)
Communication Records: Messages sent via website contact forms, email, WhatsApp Business, social media platforms (Instagram, Facebook), or other communication channels
Account Information: If you create an account with us, we collect username, password, and profile preferences
Identity Verification: Passport information, identification documents (when required for tour bookings)

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, click patterns, referring website addresses
Location Data: General geographic location based on IP address
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5)

1.3 Information from Third-Party Sources

We may receive information about you from:

Booking Platforms: Data collected through our Rezdy booking platform
Social Media: Information from your public social media profiles when you interact with us on Instagram or Facebook
Business Partners: Information from hotel partners, concierge services, or other tourism providers

2. How We Collect Your Information

We gather information through multiple channels to serve you better:

Website Forms: Contact forms, booking inquiry forms, newsletter subscriptions
Rezdy Booking Platform: Our integrated booking system for reservations and payments
Email Communications: Direct correspondence with our customer service team
WhatsApp Business: Messages and communications through WhatsApp
Social Media Platforms: Interactions on Instagram, Facebook, and other social channels
Phone Calls: Direct telephone conversations with our booking team
Cookies and Analytics: Automated collection through website technologies
In-Person Interactions: Information collected during tour experiences or at events

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

Processing and managing your tour bookings
Coordinating tour logistics, transportation, and itinerary planning
Providing customer support and responding to inquiries
Sending booking confirmations, reminders, and tour information

3.2 Communication

Responding to your questions and requests
Sending important updates about your bookings
Providing customer service and technical support
Communicating about changes to our services or policies

3.3 Marketing and Promotional Activities

Sending newsletters, special offers, and promotional materials (with your consent)
Sharing information about new tours, packages, and seasonal offerings
Conducting customer surveys and gathering feedback
Creating personalized marketing content based on your preferences

3.4 Business Operations

Improving our website, services, and customer experience
Analyzing usage patterns and trends
Conducting market research and business analytics
Preventing fraud and ensuring security
Complying with legal obligations and protecting our legal rights

3.5 Service Enhancement

Personalizing your experience on our website
Developing new services and features
Training our staff to provide better service
Maintaining and improving our booking systems

4. How We Share Your Information

We respect your privacy and only share your information in the following circumstances:

4.1 Service Providers and Business Partners

Payment Processors: Secure third-party payment gateways that process your transactions
Booking Platform: Rezdy and other reservation management systems
Technology Providers: Website hosting, email services, customer relationship management (CRM) systems, analytics providers
Transportation Providers: Boat operators, vehicle services, and other transportation partners who facilitate your tour experience
Food and Beverage Services: Vendors who fulfill catering and provisioning requests for your tour
Hotel and Accommodation Partners: Properties and resorts that coordinate with our tours
Insurance Providers: When required for tour coverage

4.2 Legal Requirements

To comply with applicable laws, regulations, or legal processes
To respond to government requests or court orders
To protect our rights, property, or safety, or that of our customers or others
To enforce our Terms and Conditions or other agreements

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the successor organization.

4.4 With Your Consent

We may share your information with other parties when you provide explicit consent.

We do not sell your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

5.1 What Are Cookies?

Cookies are small text files stored on your device that help websites remember your preferences and improve functionality.

5.2 Types of Cookies We Use

Essential Cookies: Necessary for website functionality and booking processes
Performance Cookies: Help us understand how visitors use our website through analytics
Functionality Cookies: Remember your preferences and personalize your experience
Marketing Cookies: Track your browsing activity to deliver relevant advertisements

5.3 Third-Party Cookies

We use third-party services such as Google Analytics, Facebook Pixel, and other analytics and advertising platforms that may place cookies on your device.

5.4 Managing Cookies

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may limit your ability to use some features of our website. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our security measures include:

Secure Socket Layer (SSL) encryption for data transmission
Encrypted storage of sensitive information
Restricted access to personal data on a need-to-know basis
Regular security assessments and updates
Secure payment processing through PCI-DSS compliant providers
Staff training on data protection and privacy practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to safeguard your data.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

7.2 Deletion

You may request deletion of your personal information, subject to certain legal exceptions (e.g., records we must retain for legal or regulatory purposes).

7.3 Opt-Out of Marketing

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. Please note that you may still receive transactional communications related to your bookings.

7.4 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

7.5 Restriction of Processing

You may request that we limit how we use your personal information in certain circumstances.

7.6 Objection

You may object to our processing of your personal information for marketing purposes or other legitimate interests.

7.7 Withdraw Consent

Where we rely on your consent to process your information, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 13.

8. International Data Transfers

Piggly Wiggly Bahamas operates in the Bahamas and may transfer your personal information to service providers located in other countries, including countries outside of your residence.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:

Standard contractual clauses approved by relevant authorities
Ensuring the recipient country has adequate data protection laws
Implementing additional security measures

By using our services, you acknowledge and consent to the transfer of your information to the Bahamas, the United States, and other countries where our service providers operate.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our retention periods are based on:

Booking Records: Retained for at least 7 years for accounting, tax, and legal compliance purposes
Marketing Communications: Retained until you unsubscribe or request deletion
Website Analytics: Aggregated and anonymized data may be retained indefinitely
Communication Records: Retained for customer service purposes and as required by law
Payment Information: Retained as required by payment processors and financial regulations

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and deletion policies.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, or services that are not operated by Piggly Wiggly Bahamas. This includes links to:

Partner hotels and resorts
Tourism boards and destination guides
Social media platforms (Instagram, Facebook)
Payment processors
Booking platforms

We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our website and services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this policy.

If we make material changes, we will provide notice through:

A prominent notice on our website
Email notification to registered users
Other appropriate communication channels

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Piggly Wiggly Bahamas

Email: abuse@aeromarine.info

WhatsApp: +1 (305) 804-9319

Mailing Address:
66 W Flagler Street, Suite 900, PMB 4562
Miami, FL 33130
United States

Website: www.pigglywigglybahamas.com

We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in Florida.